TC
Tapiwa C

1 reviews | Active since Nov 2018

22 Feb 2022, 11:14

Pathetic Service from Discovery

Discovery insure was supposed to update progress in 48Hrs, 5 days later I called in and the Claims Consultant could not explain why my claim was Invalid to the extent that i was put on hold while she calls NetAsses for an explanation. Call dropped and no one called me back.

Netassess did a pathetic job by listening to me and compiling a report without doing their own investigation. After more than 8 years with Discovery, this is it. I’m cancelling my policy with this provider.

Any great insurance service providers out there willing to scoop a new client?

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