1 reviews | Active since Sept 2019
Pathetic service
Pathetic service from the so called head of the department Amanda. To date I have still not received her call after leaving over 20 messages. So now I fully understand why even the staff have the same attitude. Even I was forced to go to the service provider of theirs and since I wanted to upgrade my items I was forced to pay whatever difference their service provider charges me as I was not given the opportunity to be able to scout around for prices at games etc. Was forced to finally settle with makro after a long battle. They also cover up for each other when at fault. So I say how can the body function if the head if not right. Even Jacqueline Naidoo don't seem to me learned In that position. High time discovery do a change and re shuffle the sraff from their comfort zone
Thank you for raising your concerns.
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
The matter has since been taken up with the relevant management team for a resolution.
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Discovery Insure
Thank you for raising your concerns.
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
The matter has since been taken up with the relevant management team for a resolution.
Further information will be relayed to you directly.
Regards
Discovery Insure
