Pathetic service
My vehicle was broken into 2 weeks ago and I am still waiting for the claim out the motor vehicle to be addressed. Andy Tommy from Discovery avoids my emails and the broken glass is yet to be fixed too. Emails to him get a standard response - same response to every email which doesn’t answer my questions. Useless service. I am sorry i moved to discovery. I will be considering moving to Outsurance who pay out timeously
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Replies (2)0
Replies (2)'s updateReviewer Update
20 Nov 2023, 14:02The latest update I have is “job delayed”. Andy Tommy does not return my calls or respond to my emails. He is stuck on a damaged windscreen reply (which I don’t have) and won’t address my concerns. Is he a robot?
I will strongly discourage anyone from going with discovery insure and will be misting my experience is socia media to warn others
I will strongly discourage anyone from going with discovery insure and will be misting my experience is socia media to warn others
's update20 Nov 2023, 14:02
Reviewer Update
The latest update I have is “job delayed”. Andy Tommy does not return my calls or respond to my emails. He is stuck on a damaged windscreen reply (which I don’t have) and won’t address my concerns. Is he a robot?
I will strongly discourage anyone from going with discovery insure and will be misting my experience is socia media to warn others
I will strongly discourage anyone from going with discovery insure and will be misting my experience is socia media to warn others
's updateReviewer Update
20 Nov 2023, 15:47Claim number ***
's update20 Nov 2023, 15:47
Reviewer Update
Claim number ***