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Monita C

1 reviews | Active since Mar 2013

18 Nov 2025, 12:48

Pathetic service

I am not happy with the service from Discovery Insurance about Doug double debits on my account whe they had no authorisation to do so.

0
Replies (4)
Discovery Insure
Discovery Insure's reply18 Nov 2025, 13:04
Official
Good day Monita

Thank you for reaching out to us. We'll investigate your concerns and revert with feedback as soon as possible.

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply18 Nov 2025, 13:11
Official
Good day Monita

Thank you again for reaching out to us. We've checked using your provided ID number but we're not able to find any Insure policy linked to your name. Is your request related to car and home insurance or Life insurance?

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply18 Nov 2025, 16:30
Official
Good day Monita

We tried contacting you for further details in order to assist you but were unable to reach you. Kindly DM us the additional information so we know how to assist you further.

Regards
Discovery Insure
Discovery Insure
Discovery Insure's reply19 Nov 2025, 13:23
Official
Good day Monita

Thank you for taking the time to speak with me earlier and confirming that your concerns were related to your Life insurance. As discussed, I've referred this to our Life team and someone from the team will be in touch to assist. Please feel free to reach out to us should you need any further assistance.

Regards
Discovery Insure