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TWE T

1 reviews | Active since Oct 2016

06 Feb 2024, 14:29

Pathetic service and claims handling

If there were a zero rating I would apply it. The claims department are useless. Discovery amended payment of benefits to my profile without my consent or knowledge. The entire process is pathetic and managers do not get back to you nor do you get any assistance from call center MailRef#***#

0
Replies (1)
Discovery Insure
Discovery Insure's reply06 Feb 2024, 15:23
Official
Hi Tareen, thank you for bringing this to our attention. We'll refer your query to the relevant team for assistance and provide feedback as soon as possible.