Pathetic service

<p>I registered a household insurance claim on Thursday 27 October 2016, the claim was documented and was told that an assessor would be sent the same day to inspect and review the damages. To date, (4 days later) an assessor has not been assigned to my case, and there has been NO comunication from Discovery Insure. This level of service, especially for a household claim, is pathetic and unacceptable.</p>