PATHETIC SERVICE
PATHETIC SERVICE, I HAVE AN APPROVED CLAIM FOR MORE THAN 3 WEEKS, STILL AWAITING PAYOUT. PUTRID SERVICE. STAY AWAY FROM THIS PEOPLE, THEIR CALL CENTRE STAFF ARE NOT HELPFULL AT ALL.
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Replies (1)'s updateReviewer Update
16 Feb 2023, 14:38Claim number - *** I will unfortunately not be able to provide my ID number on this platform. You can login to my profile and get my details and call me should you be inclined to do so.
Dear/Madam/Sir, I would like to formally lodge a complaint regarding the handling of my claim, I processed my claim the 22 January 2023, it was approved 25 January 2023. I even had to take my car myself for the assessment. I have literally spent hundreds of Rands on airtime calling the call centre (up to 40+ minutes per call) regarding my claim. To this day my claim has not been sorted out after countless emails (bouncing back) and calls. I keep getting told there is an error on my banking details but yet you take my money every month. I am extremely disgusted with the PUTRID service I have received thus far from Discovery insure. I can assure you that I will move my business elsewhere. I have a medical aid with you I have car and household insurance with you and I also have my mother in laws vehicle insured with you which I pay. I will be taking all this away and go somewhere my business will better appreciated. ABSOLUTELY DISGUSTING THE WAY I HAVE BEEN TREATED FOR THE LAST THREE WEEKS. I WILL BE PUTTING UP BAD REVIEWS ON YOU GUYS EVERYWHERE AND I WILL NEVER IN MY LIFE RECOMMEND YOU TO ANYBODY. Best Regards Brendan Du Toit M +***6
Dear/Madam/Sir, I would like to formally lodge a complaint regarding the handling of my claim, I processed my claim the 22 January 2023, it was approved 25 January 2023. I even had to take my car myself for the assessment. I have literally spent hundreds of Rands on airtime calling the call centre (up to 40+ minutes per call) regarding my claim. To this day my claim has not been sorted out after countless emails (bouncing back) and calls. I keep getting told there is an error on my banking details but yet you take my money every month. I am extremely disgusted with the PUTRID service I have received thus far from Discovery insure. I can assure you that I will move my business elsewhere. I have a medical aid with you I have car and household insurance with you and I also have my mother in laws vehicle insured with you which I pay. I will be taking all this away and go somewhere my business will better appreciated. ABSOLUTELY DISGUSTING THE WAY I HAVE BEEN TREATED FOR THE LAST THREE WEEKS. I WILL BE PUTTING UP BAD REVIEWS ON YOU GUYS EVERYWHERE AND I WILL NEVER IN MY LIFE RECOMMEND YOU TO ANYBODY. Best Regards Brendan Du Toit M +***6
's update16 Feb 2023, 14:38
Reviewer Update
Claim number - *** I will unfortunately not be able to provide my ID number on this platform. You can login to my profile and get my details and call me should you be inclined to do so.
Dear/Madam/Sir, I would like to formally lodge a complaint regarding the handling of my claim, I processed my claim the 22 January 2023, it was approved 25 January 2023. I even had to take my car myself for the assessment. I have literally spent hundreds of Rands on airtime calling the call centre (up to 40+ minutes per call) regarding my claim. To this day my claim has not been sorted out after countless emails (bouncing back) and calls. I keep getting told there is an error on my banking details but yet you take my money every month. I am extremely disgusted with the PUTRID service I have received thus far from Discovery insure. I can assure you that I will move my business elsewhere. I have a medical aid with you I have car and household insurance with you and I also have my mother in laws vehicle insured with you which I pay. I will be taking all this away and go somewhere my business will better appreciated. ABSOLUTELY DISGUSTING THE WAY I HAVE BEEN TREATED FOR THE LAST THREE WEEKS. I WILL BE PUTTING UP BAD REVIEWS ON YOU GUYS EVERYWHERE AND I WILL NEVER IN MY LIFE RECOMMEND YOU TO ANYBODY. Best Regards Brendan Du Toit M +***6
Dear/Madam/Sir, I would like to formally lodge a complaint regarding the handling of my claim, I processed my claim the 22 January 2023, it was approved 25 January 2023. I even had to take my car myself for the assessment. I have literally spent hundreds of Rands on airtime calling the call centre (up to 40+ minutes per call) regarding my claim. To this day my claim has not been sorted out after countless emails (bouncing back) and calls. I keep getting told there is an error on my banking details but yet you take my money every month. I am extremely disgusted with the PUTRID service I have received thus far from Discovery insure. I can assure you that I will move my business elsewhere. I have a medical aid with you I have car and household insurance with you and I also have my mother in laws vehicle insured with you which I pay. I will be taking all this away and go somewhere my business will better appreciated. ABSOLUTELY DISGUSTING THE WAY I HAVE BEEN TREATED FOR THE LAST THREE WEEKS. I WILL BE PUTTING UP BAD REVIEWS ON YOU GUYS EVERYWHERE AND I WILL NEVER IN MY LIFE RECOMMEND YOU TO ANYBODY. Best Regards Brendan Du Toit M +***6