TM
Terri M
1 reviews | Active since Oct 2017
27 Nov 2018, 11:23
Pathetic Salvage company
The people i have dealt with are amazing specially Natasja however...... Not sure who they use as their salvage yard in kempton park but they are really pathetic.
Natasja has requested feedback from them a few times and still no response.
I am alone in jhb no family to drive me around or help with TPT so i cannot afford to wait for money to clear and get the deposit paid out for the new car
I cannot sit with out transport as i have to go to PTA tomorrow and sandton on thursday on urgent matters
They are inconsiderate and need to be taken to task
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
27 Nov 2018, 15:10Good day Terri
The matter has been taken up with our procurement team for consideration.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Your claims adviser will communicate further details with you directly.
Regards
Discovery Insure
The matter has been taken up with our procurement team for consideration.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Your claims adviser will communicate further details with you directly.
Regards
Discovery Insure
Discovery Insure's reply27 Nov 2018, 15:10
Official
Good day Terri
The matter has been taken up with our procurement team for consideration.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Your claims adviser will communicate further details with you directly.
Regards
Discovery Insure
The matter has been taken up with our procurement team for consideration.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Your claims adviser will communicate further details with you directly.
Regards
Discovery Insure
TM
Terri M's updateReviewer Update
27 Nov 2018, 15:30Thank you sooo much for your help it is appreciated
TM
Terri M's update27 Nov 2018, 15:30
Reviewer Update
Thank you sooo much for your help it is appreciated