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Lucinda D

1 reviews | Active since Mar 2015

27 Jan 2025, 07:45

Pathetic sales team!! The worst insurer...from the word GO!!!!! I have no confidence

Discovery insure sales team, you are just pathetic. How do you call me to do a quote and then activate the quote without me accepting the quote. I reversed the debit orders at my bank and called you, I requested a copy of the call where I accepted your qoute and to date NO ASSISTANCE. And you continue to debit my account and place a block to bank not allowing me to reverse the debit order!!!!!!!!!!!!!!!!!!! WHY WOULD I EVER WANT TO JOIN DISCOVERY WITH THIS KIND OF SERVICE. GIVE ME A COPY OF THE CALL WHERE I ACCEPTED COVER! Why even..... to top it all your premium is higher than my current insurance, you could not beat the premium on my curret insurance yet activate a policy YOU CONTINUE TO DEBIT MY ACCOUNT, I CAN ASSURE I WILL POST ON ALL PLATFORMS IF I HAVE TO....I WANT PEOPLE TO SEE THE INSURER THEY DEALING WITH.. Refund my PREMIUMS and please dont tell me to wait for 14 days. You had no right to access my bank account. I AM EXTREMELY DISSATISAFIED....... I WILL NEVER EVER JOIN DISCOVERY..PERIOD!!!!

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