1 reviews | Active since Oct 2009
Pathetic products and service delivery
ONCE AGAIN!!! DISCOVERY NOT KEEPING TO ITS PROMISES!<br> <br> in the last 18 months My C-Track unit has been repaired and replaced so many times, Every 2-3 months my unit is faulty. I had replaced my car battery twice due to this unit! <br> <br> NOW...MY CAR KEEPS ON BEEPING!!! THE WHOLE TIME DUE TO DISCOVERY'S UNIT AGAIN. I phone and I get told that they can only push me in by the 20th of October. So for the next two weeks I must carry on driving with that loud beeping sound and probably have ANOTHER car battery dying!<br> <br> This is so pathetic that i don't even know what to say! This is now silly me thinking it's good having your medical aid, insurance, life cover etc ALL WITH DISCOVERY. <br> <br> I GUESS I NEED TO RECONSIDER THAT STUPID DECISION OF MINE SEEING THAT THEY DONT FEEL THE NEED TO SERVICE THEIR COMMITTED CLIENTS!!!<br> <br> DISSAPPOINTED!!!
Thank you for taking my call.
As discussed, I have escalated your concerns to the DQ-Track management team for an expeditious resolution.
Please accept our sincere apologies for the frustrations and delayed service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for taking my call.
As discussed, I have escalated your concerns to the DQ-Track management team for an expeditious resolution.
Please accept our sincere apologies for the frustrations and delayed service experienced.
Regards,
Sekgobola
Discovery Insure
