Pathetic customer service from Discovery Insure

Item: Discovery Insure
Rating: 1
Author: Nomveliso D

Discovery Insure service is pathetic. Their Senior claims consultant, Nompumelelo Siningwa is rude and lacks customer care. A reported claim took almost a month to progress rather stories after stories and sent from Pilar to post by Nompumelelo.

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Replies (1)

Discovery Insure's replyOfficial

25 May 2023, 08:11

We appreciate your feedback Nomveliso and apologise for the delays. This has been escalated to the management team for urgent intervention and feedback.

Regards,
Discovery Insure

Discovery Insure's reply25 May 2023, 08:11

Official

We appreciate your feedback Nomveliso and apologise for the delays. This has been escalated to the management team for urgent intervention and feedback.

Regards,
Discovery Insure