Pathetic Customer Relationship Management
Official business reply
Dear Jason
Please allow us to follow up with C-Track & confirm if the diagnosis from Friday is in agreement with your concerns. We will be in touch with feedback within 48hrs.
Regards
Discovery Insure
***** So the above message was posted on my last Hellopeter complaint (5 complaints later), this was on 1 November, and to date I have had absolutely no feedbac****!
Empty promise and poor customer service!! Can you just reimburse me for the damage caused to my battery so I can find a new insurance company!!!!!!
Dear Jason
Please accept our sincere apologies for the delayed response on your query. We received the feedback from C-track however we found it inconclusive and have requested for a review.
We will communicate the official feedback no later than midday on Thursday.
Regards
Discovery Insure
Dear Jason
Please accept our sincere apologies for the delayed response on your query. We received the feedback from C-track however we found it inconclusive and have requested for a review.
We will communicate the official feedback no later than midday on Thursday.
Regards
Discovery Insure