jL
josephine L

1 reviews | Active since Sept 2015

11 Apr 2016, 15:11

Pathetic!!!

Received a call from one of your consultants today, DISSAPPOINTING I must say, Clearly my financial situation are not been taken into consideration. I just get told that I have 6policies with discovery. Had 2 lapses in a short space of time, and cannot be issued with a policy. Wow is that how you treat clients that has been with you for so long??? You clearly don't value your customers. Please arrange for your tracker to be removed, let me know when it can be done!!!

0
Replies (1)
Discovery Insure
Discovery Insure's reply11 Apr 2016, 15:47
Official
Hello roselinelee2415,

Thank you for your comment.

It is regrettable that you have found our underwriting decision unfavorable. Based on your history with Discovery Insure we are unable to provide you with another policy at this stage.

You may reach our DQ Track Division on ***to make arrangements for the removal of the DQ device from your vehicle.

Regards,
Sekgobola
Discovery Insure