Painless processing of claims

I submitted a claim for excessive water use due to a leak in our water supply. Within a few hours of submitting my claim, it was assigned to Natasja, who asked me for copies of our municipal invoices over the last 6 months, so that she could verify the water leak. Within a few hours of me supplying the requested documentation, the claim had been approved. Painless and quick, which has been my consistent experience with Discovery Insure.