YA
Yaseen A

1 reviews | Active since Feb 2020

27 Jun 2024, 11:10

Overpriced.

Very very regretful of choosing Discover Insure as my insurance.

The reason I am canceling is because of the outrageous increase of R500 after my first anniversary. The reason they had was because of parts etc, I have never claimed or had issues with my car. My access is R10000 which is outrageous too.

What they do is advertise all these benefits which are really nice to have, but at the end of the day. You are paying a high price and they try to sell those benefits to make people sign up.

Overall, good customer service etc.

But the monthly cost is just absurd.

0
Replies (3)
Discovery Insure
Discovery Insure's reply27 Jun 2024, 11:20
Official
Good day Yaseen,
  
 Thank you for bringing your concerns to our attention.
  
 Our apologies for any inconvenience experienced in dealing with us recently.
  
Please assist with sending us your policy details so that we may escalate this to the relevant management team and make them aware of your distress regarding the policy premiums.
  
  Regards
  Discovery Insure
YA
Yaseen A's update27 Jun 2024, 11:21
Reviewer Update
I have already canceled and paying half the premium with even less excess
Discovery Insure
Discovery Insure's reply27 Jun 2024, 11:28
Official
Good day Yaseen, 

Thank you for the response. Our apologies that the service you experienced with us when it comes to premiums charged led you to cancelation of cover. 

Regards 
Discovery Insure