Overdebited 01 June & Still Unresolved 7 Weeks Later

Overdebited 01 June by almost double the monthly premium & still battling 7 weeks later to get an answer or refund.

This is the most shocking & unprofessional approach to a double debit & money that is not due to Discovery!

Really disgusting having to beg for an institution such as Discovery to resolve an issue for a double debit for 7 weeks without resolution or the courtesy of a proper explanation or the reversal thereof.

Had there been insufficient funds to cover an excess debit debit order, it would've likely resulted in other payments being compromised.

Then for a cheek, the full premium was debited the following month but still nothing gets done.