RN
Rob N

1 reviews | Active since Feb 2014

16 Feb 2015, 09:54

Over two months for a DQ tracker appointment

I have recently joined Discovery Insure to begin my comprehensive car insurance. <br> However, one of the prerequisites is that I need to install a DQ track device in my vehicle. <br> After logging onto the system the first available appointment at my nearest fitment centre is only on the 6th of May 2015. This infuriates me as I have joined Discovery for the reason of getting my car insured with the DQ track yet, they do not have the capacity to provide appointments closer then 2 months in the future. <br> <br> Is there a problem with these fitments? <br> Discovery has charged me for this service yet, the service will be unavailable until I have this DQ tracker installed. <br> As the type of company that Discovery is and tries to be, this is unacceptable.

0
Replies (1)
Discovery Insure
Discovery Insure's reply16 Feb 2015, 10:45
Official
Hello RobertNewham,

I attempted to contact you with this query.

An email has been sent to you to try and resolve the matter amicably.


Regards,
Brian
Discovery Insure