Over charged and then no response to numerous calls

<p>I was over charged by Discovery Insure.</p> <p>They debited me more than the usual amount.</p> <p>When I called to ask what is going on, the lady had no idea.</p> <p>I then asked her to check and she said she will follow it up and get back to me within 48 hours.</p> <p>Well after the 48 hours, I eventully had to call back to find ot what is going on.</p> <p>Unfortunately i could not speak to the same person, but the guy i spoke to apologised and said he follow it up and he will get back to me the same day and he would also get the lady i dealt with initially to call me back and explain her terrible service.</p> <p>Its now been more than a week since my first call and NO RESPONSE FROM DISCOVERY.</p> <p> </p> <p>What irritates me the most is that I go out and tell people how good discovery is.</p> <p>I currently have Discovery Health, Discovery Vitality, Discovery Insure, Discovery Card and I am being quoted for a Discovery Life policy.</p> <p>Obviously my business is of no value to Discovery.</p> <p> </p>