RR
Rashmi R
1 reviews | Active since Nov 2011
03 Oct 2023, 15:15
Over a grand increase just for “anniversary”
I have been a loyal customer of yours for years. On my anniversary you have increased my premium from R3667 to 4642. How do you justify a thousand rand increase when my claims are so low? Please contact me or my broker. I cannot afford to stay with discovery and as such, will be leaving.
Helpful (0)
Replies (5)0
Replies (5)RR
Rashmi R's updateReviewer Update
05 Oct 2023, 14:54You still haven’t given me feedback yet. Am I insured? Are you done milking me now. How do you not provide feedback. Honestly you feel like ****mers at this point. Can someone actually call me. I pay you enough
RR
Rashmi R's update05 Oct 2023, 14:54
Reviewer Update
You still haven’t given me feedback yet. Am I insured? Are you done milking me now. How do you not provide feedback. Honestly you feel like ****mers at this point. Can someone actually call me. I pay you enough
RR
Rashmi R's updateReviewer Update
05 Oct 2023, 15:07I am still waiting for
You to call me and resolve this.
You to call me and resolve this.
RR
Rashmi R's update05 Oct 2023, 15:07
Reviewer Update
I am still waiting for
You to call me and resolve this.
You to call me and resolve this.
RR
Rashmi R's updateReviewer Update
05 Oct 2023, 15:14Please do so with urgency as well as confirming when the forced debit will occur as I cannot afford to be without cover but at the same time, I need for you to be reasonable with your anniversary increases thanks
RR
Rashmi R's update05 Oct 2023, 15:14
Reviewer Update
Please do so with urgency as well as confirming when the forced debit will occur as I cannot afford to be without cover but at the same time, I need for you to be reasonable with your anniversary increases thanks
RR
Rashmi R's updateReviewer Update
06 Oct 2023, 09:43This has been sorted out by Clinton Tshabalala who is the most patient and helpful consultant ever. I haven’t been able to write a review since HP doesn’t allow me to write another one so soon, but my problem was resolved and he took the time to help with various other niggles. He’s been amazing along with my broker!
RR
Rashmi R's update06 Oct 2023, 09:43
Reviewer Update
This has been sorted out by Clinton Tshabalala who is the most patient and helpful consultant ever. I haven’t been able to write a review since HP doesn’t allow me to write another one so soon, but my problem was resolved and he took the time to help with various other niggles. He’s been amazing along with my broker!
Discovery Insure's replyOfficial
06 Oct 2023, 09:47We love to hear this type of feedback! So happy to hear of your positive interaction with our team. We will be sure to pass on your message to Clinton Tshabalala
Discovery Insure's reply06 Oct 2023, 09:47
Official
We love to hear this type of feedback! So happy to hear of your positive interaction with our team. We will be sure to pass on your message to Clinton Tshabalala