N
Nic

1 reviews | Active since Jan 2025

03 Apr 2025, 08:46

Outstanding support.

I have been with Marsh/Discovery Insure for the last 17 years, all of which have been an absolute pleasure. Melissa, who looks after our profile, has been there every step of the way. In the 17 years I have had about 6 or 7 claims, most relatively minor, but the essence of this feedback is, each time I call Melissa and its handles so professionally. The last claim was a larger one and as usual Melissa walked me through the process with an abundance of transparency and understanding, almost to the extent you feel bad about claiming !!!..............thanks Melissa, you are a credit to the Discovery Insure team and thank you for always being there for us with all the right knowledge and efficiency. My medical and household and vehicle Insure for our household all handled by DISCOVERY. A great Team you have Adrian Gore.

0
Replies (1)
Discovery Insure
Discovery Insure's reply03 Apr 2025, 09:18
Official
Hi Nic

Thank you for the great feedback! We are over the moon about This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at Discovery Insure, we love rewarding great service.

Regards
Discovery Insure