WN
Wetsi N

1 reviews | Active since Oct 2024

24 Oct 2024, 10:51

Outstanding Support and Proactive Follow-up

I would like to take a moment to commend the outstanding service I received from Claiirese Hewitt regarding a recent claim I logged.

Due to my workload, I was unable to promptly provide the information she had requested, but rather than waiting indefinitely, Claiirese took the initiative to follow up with me multiple times to ensure that I didn’t overlook it. Her reminders were incredibly helpful during a busy time.

Once I finally submitted the necessary documents, Claiirese processed my claim swiftly and efficiently, demonstrating a great level of professionalism and dedication. I truly appreciate her efforts and believe she deserves recognition for her exceptional service.

Thank you for having such a dedicated member on your team.

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Replies (1)
Discovery Insure
Discovery Insure's reply24 Oct 2024, 10:56
Official
Good day Wetsi

Thank you for choosing Discovery Insure and for taking the time to give us some positive feedback!

Regards
Discovery Insure