WG
Wayne G

1 reviews | Active since Sept 2015

30 Jul 2020, 07:02

Outstanding service from Discovery roadside assistance

My initial experience with Discovery was not a pleasant one. The reality is that their app does not work consistently well with their DQ tracker. I now have a stand alone tracker which works much better. That said, the service I received yesterday when my car's multibelt snapped was OUTSTANDING. In under 15 minutes I was on my way to the garage. The call centre agent was efficient, friendly, and reassuring. I was blown away.

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Replies (1)
Discovery Insure
Discovery Insure's reply30 Jul 2020, 09:26
Official
Good day Wayne, 


We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 


Regards
Discovery Insure