OUTSTANDING SERVICE
Theresa Vuma : Outstanding service from Discovery Insure! They are ALWAYS friendly , helpful and personalized service. I dealt with Theresa Vuma who went even further than usual. She promised to call me back on solving a situation with my policy. Not only did she resolve the situation, but she called me back on the day that she had said she will. Truly the absolute best service, difficult to believe that it’s a call center as they certainly always treat me like they know me! Optimum service. No wonder Discovery Insurance has the reputation that it has.
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Replies (4)
Discovery Insure's replyOfficial
16 May 2023, 14:04Good day Davida
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
Discovery Insure's reply16 May 2023, 14:04
Official
Good day Davida
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
's updateReviewer Update
16 May 2023, 14:11Hi there
My name is DavidA (with an ‘A’ at end
Thanking you kindly
My name is DavidA (with an ‘A’ at end
Thanking you kindly
's update16 May 2023, 14:11
Reviewer Update
Hi there
My name is DavidA (with an ‘A’ at end
Thanking you kindly
My name is DavidA (with an ‘A’ at end
Thanking you kindly
's updateReviewer Update
17 May 2023, 09:46.... Id like to make mention that my issue was not entirely resolved, however, Thomas Ndhlovu proficient made the necessary amendments, and was extremely proficient and knowledgable. Thank you so much Thomas Ndhlovu
's update17 May 2023, 09:46
Reviewer Update
.... Id like to make mention that my issue was not entirely resolved, however, Thomas Ndhlovu proficient made the necessary amendments, and was extremely proficient and knowledgable. Thank you so much Thomas Ndhlovu
Discovery Insure's replyOfficial
26 Sept 2023, 16:07It is so heart-warming to hear how you feel about the Discovery brand. We always strive for service excellence, and to give our clients only the best.
Discovery Insure's reply26 Sept 2023, 16:07
Official
It is so heart-warming to hear how you feel about the Discovery brand. We always strive for service excellence, and to give our clients only the best.