1 reviews | Active since Feb 2017

17 Feb 2017, 10:01

Outstanding service

<p>I've come across a number of call Centre agents but there's one that stood out for me. I called to add to my policy where I was helped by a lady. When I called back to change something I dealt with Kushaal Deokinandan twice, who not only remembered who I was the 2nd time dealing with me 2 days later, he assisted me, went above and beyond, managed to save me more than expected, He did what every other agent wasn't bothered to do. He was incredibly helpful and all round great dealing with him. Thank you very much Kushaal Deokinandan. #givethatmanaraise</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply17 Feb 2017, 10:15
Official

Thank you for the compliment.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,

Sakhe

Discovery Insure