SF
Samantha F

1 reviews | Active since Oct 2013

10 Mar 2016, 10:29

Outstanding service

I had a claim for my phone, which was ****** from my handbag. Awelani sorted out my claim in record time and when I was not happy with the replacement she once again assisted very quickly. Awelani, in this current wave of bad service from most places, I want to say that you are the poster person for good, efficient customer service. Many people can learn from you. Your professionalism is much appreciated. Thank you - and thank you to Donovan Chetty for his assistance also. <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Insure by Hellopeter.com)</em></div>

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Replies (1)
Discovery Insure
Discovery Insure's reply14 Mar 2016, 11:35
Official
Hello sam_fick,

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

We will be sure to share it with Awelani and Donovan as well as the rest of the team.

Regards,
Sekgobola
Discovery Insure