HO
Herbert O

1 reviews | Active since Jan 2013

26 Jun 2015, 16:16

Outstanding Service

My dealings with Discovery Insure have generally been excellent. I have never dealt with a better insurance service supplier. I am in the process of resolving an insurance claim with regards to a vehicle accident. It is not yet fully resolved, so my response is premature, but the service, in terms of politeness, knowledge, compassion, speed and efficiency of consultant Yueshan David has been exceptional. It would be unfair to call it world class, with it's implications that South African service is comparably deficient. All I can say is I cannot think of anything or any moment where the service I have received could have been improved upon. Kudos to Mr David. And no doubt, Discovery's insurance business will grow through these kind of customer experiences.

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Replies (1)
Discovery Insure
Discovery Insure's reply26 Jun 2015, 17:32
Official
Hello herbland,

At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.

Kind Regards
Kesh Bassdhev