NS
Nadine S

1 reviews | Active since Feb 2016

19 Feb 2016, 13:32

OUTSTANDING CUSTOMER SERVICE

We put in a claim with Discovery Insure, that was handled very quickly and very professionally.<br> And they handed it over to the supplier. The supplier send us the wrong product and we had a difficult time sorting it out with the supplier. Finally we decided to contact Aryan Perumal at Discovery insure and ask if they can help us from their side. He immediately attend to our problem and within a day we heard back from him to tell us they will sort it out for us. The next day he called us back and tell us everything is sorted out and expect a call from the supplier and everything will be in order.<br> That was the best service we experienced in a long time and he took the time to call us back and keep us up to date. We just want to say thank you for Discovery Insure but most of all thank you Aryan Perumal for outstanding service and commitment to us.

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Replies (1)
Discovery Insure
Discovery Insure's reply19 Feb 2016, 13:39
Official
Hello WaltS,

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Aryan will be pleased to read your note.

Regards
Thabani