HS
Holly S

1 reviews | Active since Dec 2010

15 Aug 2018, 08:17

Out of the Box Thinking Saves Time and Money

Katleho Sekobolo gave me very good service yesterday. She was able to listen to my problem about suspected battery fault on tracker that is randomly draining my car battery, explain DQ Track policy which was not the right solution to my problem, think out of the box and provide the correct solution that would save me and Discovery Insure time and money. She also was client focused expressing genuine concern about me being stranded somewhere due to a drained battery. She did this in a professional manner. I do praise God my Father and the Lord Jesus Christ for connecting me to her. He has given her wonderful s****s that helped me greatly yesterday.

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Replies (2)
Discovery Insure
Discovery Insure's reply15 Aug 2018, 11:51
Official

We are delighted to receive such a wonderful compliment.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

We will be sure to share it with Katleho and the rest of the team.

Regards,

Discovery Insure

HS
Holly S's update15 Aug 2018, 12:24
Reviewer Update
Great! I am not sure what happened to the word 's****s' after the message was sent. Sorry about that.