AB
Andre B

1 reviews | Active since Feb 2012

11 Feb 2016, 07:26

Oustanding

Hi<br> <br> Okay, this compliment is almost a month overdue!<br> <br> I struggled to get my bike insured with discovery again after my claim was settled. Then I got through to this girl, I think her name was Monique or Monica, but I'm sure you'll be able to see on my workflow on your side who worked on this girl.<br> <br> She was the last to activate my policy.<br> <br> This girl went ALL the way to make sure that I have my insurance before she puts the phone down.<br> <br> I regret not remembering her name and surname and HOPE you would be able to trace her and give her the credit she is due!<br> <br> I was amazed and really felt like her only issue while on the phone!<br> <br> Thanks !

0
Replies (1)
Discovery Insure
Discovery Insure's reply11 Feb 2016, 11:02
Official
Hello Fanatix88,

At Discovery Insure we place customer satisfaction at the centre of every interaction so you can imagine how much we value positive feedback.
Thank you for taking a moment to share this compliment with us.

We will make certain that Monique is commended for her efforts.

Regards,
Sakhe
Discovery Insure