AB
Andre B
1 reviews | Active since Feb 2012
11 Feb 2016, 07:26
Oustanding
Hi<br> <br> Okay, this compliment is almost a month overdue!<br> <br> I struggled to get my bike insured with discovery again after my claim was settled. Then I got through to this girl, I think her name was Monique or Monica, but I'm sure you'll be able to see on my workflow on your side who worked on this girl.<br> <br> She was the last to activate my policy.<br> <br> This girl went ALL the way to make sure that I have my insurance before she puts the phone down.<br> <br> I regret not remembering her name and surname and HOPE you would be able to trace her and give her the credit she is due!<br> <br> I was amazed and really felt like her only issue while on the phone!<br> <br> Thanks !
Helpful (0)
Replies (1)0
Replies (1)Discovery Insure's replyOfficial
11 Feb 2016, 11:02Hello Fanatix88,
At Discovery Insure we place customer satisfaction at the centre of every interaction so you can imagine how much we value positive feedback.
Thank you for taking a moment to share this compliment with us.
We will make certain that Monique is commended for her efforts.
Regards,
Sakhe
Discovery Insure
At Discovery Insure we place customer satisfaction at the centre of every interaction so you can imagine how much we value positive feedback.
Thank you for taking a moment to share this compliment with us.
We will make certain that Monique is commended for her efforts.
Regards,
Sakhe
Discovery Insure
Discovery Insure's reply11 Feb 2016, 11:02
Official
Hello Fanatix88,
At Discovery Insure we place customer satisfaction at the centre of every interaction so you can imagine how much we value positive feedback.
Thank you for taking a moment to share this compliment with us.
We will make certain that Monique is commended for her efforts.
Regards,
Sakhe
Discovery Insure
At Discovery Insure we place customer satisfaction at the centre of every interaction so you can imagine how much we value positive feedback.
Thank you for taking a moment to share this compliment with us.
We will make certain that Monique is commended for her efforts.
Regards,
Sakhe
Discovery Insure
