Online Vault does not keep uploaded documents
Please can anyone at Discovery Insure get back to me? I have posted a query on the fact that I am unable to upload any documentation to my online vault on the 21st of January with a relevant video recording. Does not matter whichever images or proof of ownership I upload, it disappears as soon as I log out and in again. Reference number ***. No one has tried to contact me. I will NOT be held liable for any excess on these items as I have uploaded proof of ownership multiple times with no success!
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Discovery Insure's replyOfficial
10 Feb 2023, 10:50Good day Christelle
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply10 Feb 2023, 10:50
Official
Good day Christelle
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently. We assure you that your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
Regards
Discovery Insure
Best regards,