1 reviews | Active since Feb 2022
One staff member can make the change for future potential clients
My vehicle was in a multiple collision on 13 February 2025.. I thought that was a nightmare, bit was supposed by the non-existing service I received from the Party insurance.
I had the pleasure of collaborating with Vekash, the agent's manager. Upon learning of my difficulties and the deficient service, Vekash proactively intervened without hesitation, demonstrating consistent initiative since assuming responsibility.
He exceeded expectations in this instance, proactively engaging in the tracking and expedited delivery of resources beyond his typical purview. He maintained complete transparency by including me in all relevant email correspondence.
He diligently followed up on my payment receipt upon process completion.
Vekash, your contributions are invaluable to the company and serve as a model for colleagues. Discovery's leadership bench strength would be significantly enhanced with more individuals exhibiting your qualities, increasing our competitiveness for top insurer awards in South Africa.
Thank you for sharing your experience with Vekash and the service you received. I’m so sorry to hear about the challenges you faced initially, but it’s fantastic to hear that Vekash stepped in and went above and beyond to support you. It’s clear from your account that his proactive approach and dedication made a significant difference during what was clearly a stressful time.
Your feedback is incredibly valuable, and I’m sure Vekash’s efforts will be recognized.
Regards
Discovery Insure
Thank you for sharing your experience with Vekash and the service you received. I’m so sorry to hear about the challenges you faced initially, but it’s fantastic to hear that Vekash stepped in and went above and beyond to support you. It’s clear from your account that his proactive approach and dedication made a significant difference during what was clearly a stressful time.
Your feedback is incredibly valuable, and I’m sure Vekash’s efforts will be recognized.
Regards
Discovery Insure
