1 reviews | Active since Mar 2017

07 Mar 2017, 13:41

Ntokozo (Nito) Radebe

<p>I was transferred to Nito (Ntokozo Radebe) after speaking to a lady at the call centre who could not assist in any way; whereafter I asked to cancel my insurance policy due to an excessive price difference on my one vehicle (R600+)</p> <p>Nito was very professional and mananged to calmly explain items on the policy; as well as make suggestions on how he could lower the premiums for me. I was very irate when I was transferred but after a few minutes with him on the phone I was calm and happy to continue my policy with Discovery</p> <p> </p> <p>Thank you Nito! You are a great ambassador your your company!</p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply07 Mar 2017, 14:44
Official

Thank you for your feedback, we value it highly.

Your thoughts and experiences are important to us, and we truly appreciate you taking the time to provide us with open and honest feedback.

We will make certain that Ntokozo is commended for his efforts.

Regards,

Sakhe

Discovery Insure