BM
Beryl M

1 reviews | Active since Oct 2017

05 Dec 2023, 11:51

Nqobile Mthethwa (building claims)

I have to hold upto 30 minutes everyday and still get no assistance because I end up putting the phone down. Nqobile never reply to any email I send to her and not once has she answered my call. Discovery insure is a good insurance company that is being led down by people like Nqobile.

0
Replies (3)
BM
Beryl M's update05 Dec 2023, 12:25
Reviewer Update
I am still holding on, its been 57 minutes now going to an hour, this is not acceptable
BM
Beryl M's update11 Dec 2023, 10:29
Reviewer Update
Still no response 6 days later
BM
Beryl M's update12 Dec 2023, 08:57
Reviewer Update
I have just spoken to Vincent who was not interested in helping since he said Nqobile wasnt at work, HE ACTUALLY PUT THE PHONE DOWN ON ME. I have never been treated so badly by a insurance company that I speak highly of.