1 reviews | Active since May 2013
NOT SO AWESOME AFTER ALL
Called discovery with the hope that, I'm with an AWESOME INSURE who goes beyond measure to accommodate her clients in times of need. I guess I was wrong. <br> <br> My vehicle is with the panel beaters, still to be there for 10 more working days before the repairs are complete.. the shorter version is 10 working days without transport, for me and my wife.<br> <br> I appealed to discovery's better nature, explained my predicament to numerous agents and even to a manager RABI JADOONADAN. however, I was turned down and advised to arrange alternative means of transport, as they are not willing to assist me as it is procedure not to help clients in need.<br> <br> I am not asking for a Lamborghini or a Benz , its just a tiny group A, Chevy spark for ten days ONLY!!!<br> <br>
We are sorry to hear about your recent experience with us which has obviously not been a pleasant one.
Our claims management team is urgently looking into your concerns and you will be provided with candid feedback.
Kind Regards,
Tsholofelo
Discovery Insure
We are sorry to hear about your recent experience with us which has obviously not been a pleasant one.
Our claims management team is urgently looking into your concerns and you will be provided with candid feedback.
Kind Regards,
Tsholofelo
Discovery Insure
