MD
Mustafa D
1 reviews | Active since Sept 2015
19 Jan 2016, 18:18
Not responding
I moved over to Discovery 1st Jan 2016 and enquired online regarding their insurance offering , got a call from a consultant and sent all my details via email 7 days ago ! Followed it up with a reminder but no response. <br> Are they serious about trying to attract new clients or not ? <br> No acknowledgement, not a beep, nothing ! Can you believe it !!<br> So, I called earlier today to the call centre and after they put me on hold, then put me through to the wrong person, I am told that all the \senior"people were in a meeting and someone would call back tomorrow"
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Replies (1)Discovery Insure's replyOfficial
20 Jan 2016, 09:37Hello Walloon,
We apologize for the unpleasant experience, we'd like to make things right.
We will arrange for our colleague to contact you today and finalize your quote.
Regards
Thabani
We apologize for the unpleasant experience, we'd like to make things right.
We will arrange for our colleague to contact you today and finalize your quote.
Regards
Thabani
Best regards,
Discovery Insure's reply20 Jan 2016, 09:37
Official
Hello Walloon,
We apologize for the unpleasant experience, we'd like to make things right.
We will arrange for our colleague to contact you today and finalize your quote.
Regards
Thabani
We apologize for the unpleasant experience, we'd like to make things right.
We will arrange for our colleague to contact you today and finalize your quote.
Regards
Thabani
Best regards,
