KM
Kerri M

1 reviews | Active since May 2011

30 Jan 2017, 13:47

Not prepared to reduce premium

<p>I have been a member with Discovery Insure since early 2014. To date, each year my premium has increased and they will not consider a reduction in the premium! Other insurers are more than happy to assist with a reduction in premium on an annual basis and they understand that vehicle values reduce, etc. Discovery has refused to reduce the premium on a number of occassions which raises the question, should I change my service provider to someone that is prepared to assist and is understanding! All I am asking from Discovery Insure is a review of my policy and a reduction in the premium, as I really cannot afford to premiums provided by them and do not understand why they cannot consider a slight reduction.</p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply30 Jan 2017, 14:20
Official

Thank you for sending us your feedback.

We have been informed by our servicing division that your request for a premium review was attended to, however, regrettably repudiated as this stage - of which, we sincerely apologise that the outcome of your request was unfavorable.

We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback.

Regards,
Sekgobola
Discovery Insure

KM
Kerri M's update31 Jan 2017, 10:52
Reviewer Update

I have now cancelled my insurance with Discovery and moved elsewhere