Not Paying Cash backs in the last month of a policy

<p>I downgraded on 1 March 2017 to a policy which does not cover the vitality drive program. When I queried why I have not been paid out my fuel spend for Febuary 2017. I was informed that I had cancelled it on 24 February 2017, which I did not. I even asked for the removal of the unit on 2 March 2017 as I do not want anything to affect my vitality drive for Febuary which can be confirmed from the recording of your telephone call. The new policy came into affect on 1 March 2017</p>