Not interested in looking after their CLIENT.

<p>After receiving my vehicle back from the panel beater, an authorised Discover Service Provider, I noticed my battery had been ****** in between the time of the vehicle being towed away and the time I received it back. After reporting this to Discovery I have been given ridiculous excuses and told that this or that service provider denies having ****** it. That seems to be sufficient for Discovery without any attempt at a proper investigation. Furthermore, I am just simply expected to accept it.</p> <p> </p> <p>After providing a power down report from Matrix Vehicle Tracking, I have pointed out on more than one occasion that by following the paperwork audit trail, Discovery should be able to trace the where the vehicle was at the time shown when the battery was disconnected. No luck so far....</p> <p> </p> <p>Discovery also don't seem to think there is anything untoward with a battery being disconnected at 23h50 as shown on the aforementioned Power Down Report, it seems working on vehicles close to midnight is not at all alarming! </p> <p> </p> <p>I have had to buy a new battery in the meantime as I got tired of having to swap batteries from different vehicles in order to get my vehicle started. Trying to get reimbursed for this by Discovery or it's Service Providers is an absolute nightmare.</p> <p> </p> <p>It seems Discovery protects their Service Providers more than it does it's own PAYING clients.</p> <p> </p> <p>I am truly unhappy.</p>