1 reviews | Active since Oct 2016

10 Nov 2016, 17:42

Not impressed with premium increase.

<p>It is the first time that I've come across a premium increase for vehicles and household cover. I was told that replacement spares increase therefore I must accept an anniversary premium increase. I then enquired about the depreciation of assets and I was told that Discovery premiums are based on replacement spares and not the resale. However, the settlement will be the resale value. This is absolutely unacceptable and I will definitely seek better value for money elsewhere.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Nov 2016, 18:00
Official

Thank you for taking my call.

We will investigate the concerns raised and revert in due course.

We sincerely apologise for the inconvenience experienced and appreciate the feedback.

Regards,
Sekgobola
Discovery Insure