ST
Sabelo T
1 reviews | Active since Sept 2012
14 Feb 2022, 11:17
not happy with the lack of feedback from the escalations department
the escalation person in the claims department does not return nor acknowledges our emails. if we submit claims, it means there is something wrong with our vehicles so we are in distress, the last thing we need is a rude and arrogant person assisting us
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Sabelo T's updateReviewer Update
22 Feb 2022, 14:10My car was bumped from the back and has been with Newco Auto Body since 30 November 2021. I just receive "updates"via sms, and when I call to inquire as when to expect the car, I am given a specific date, but when that day arrives, there is another story. The accident happened on the 27th of November 2021 and my car hire from my insurance only lasts for 30 days. Can you imagine not having a car all this time, while I am paying monthly for the car and you guys are busy dragging your feet. I battle to drop off and pick up my children from school, attend their activities etc while you guys are dragging your feet. I tried to be patient with you guys, but I am starting to loose my patience. Imagine not having a car for almost 3 months???
ST
Sabelo T's update22 Feb 2022, 14:10
Reviewer Update
My car was bumped from the back and has been with Newco Auto Body since 30 November 2021. I just receive "updates"via sms, and when I call to inquire as when to expect the car, I am given a specific date, but when that day arrives, there is another story. The accident happened on the 27th of November 2021 and my car hire from my insurance only lasts for 30 days. Can you imagine not having a car all this time, while I am paying monthly for the car and you guys are busy dragging your feet. I battle to drop off and pick up my children from school, attend their activities etc while you guys are dragging your feet. I tried to be patient with you guys, but I am starting to loose my patience. Imagine not having a car for almost 3 months???