LC
Lesley C
1 reviews | Active since Aug 2009
18 May 2015, 16:45
NOT Happy... Take it to the TOP.
Around April 2015, I had big issue where my requests were ignore by the call centre and as result this frustrated me enough was enough. However I addressed my mail to the Discovery Insure CEO to complain about the lack of service. With no time I received a call from an Awesome Manager who dealt with my issue's and my matter was resolved instantly. Now this is what I call service excellence from the CEO - Mr Anton Ossip and H/E - Serushin Naidoo. Now I am a Loyal Discovery Insure client. Thanks to the both of them making my life worthwhile.
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Discovery Insure's replyOfficial
18 May 2015, 17:42Hello Leslec01,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply18 May 2015, 17:42
Official
Hello Leslec01,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev