SC
Samantha C
1 reviews | Active since Nov 2010
16 Jul 2025, 08:45
Not great service at all except at the end
Had a very bad experience, thankfully Elsie saved the day, but am still thinking twice about using Discovery
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Discovery Insure's replyOfficial
16 Jul 2025, 08:52Good day Samantha,
We're really sorry to hear you had a bad experience—that can be incredibly frustrating. It’s great that Elsie was able to step in and help. We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure
We're really sorry to hear you had a bad experience—that can be incredibly frustrating. It’s great that Elsie was able to step in and help. We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure
Discovery Insure's reply16 Jul 2025, 08:52
Official
Good day Samantha,
We're really sorry to hear you had a bad experience—that can be incredibly frustrating. It’s great that Elsie was able to step in and help. We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure
We're really sorry to hear you had a bad experience—that can be incredibly frustrating. It’s great that Elsie was able to step in and help. We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward.
Regards
Discovery Insure