Not Good Enough DI

On Wednesday, June 18, 2025, 12:15 PM, kalu****** wrote:

Good day.

I am very frustrated that l have not received any positive assistance from you since your client (Mr Bird) logged a claim with you after he caused an accident and damaged my car on 8May 2025. I have been waiting for you to finalize the assessment and assist me so that l send my car to a panelbeater but NO POSITIVE RESPONSE SEEMS TO BE COMING FROM YOUR SIDE.I have emailed you and phoned you but lm not getting any assistance from your company. I have been immobile and have been using Bolt to and from work and it's too expensive, l can't manage it anymore.l have missed a number.ber of work workshops as l don't have transport.

MAY YOU KINDLY RESPOND AND ASSIST ME TO HAVE MY CAR FIXED. I AM DESPERATE AND HAVE SERIOUS TRANSPORT CHALLENGES. I'm very unhappy that, while your client was very cooperative and placed a claim with you on the same day he caused the accident, you have not, in turn, assisted me in any way.

I await you response. Cecilia S. Mlotshwa