VB
Vasco B
1 reviews | Active since Mar 2009
10 Nov 2025, 09:54
Not ever non functional AI and robots will deal with customers.
I can’t submit a claim via the app, because the app hangs and the next button does nothing. I also can’t submit a claim via the call centre as the agent just hung up on me.
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Replies (2)VB
Vasco B's updateReviewer Update
10 Nov 2025, 09:56Not EVEN non functional AI and robots will deal with customers.
VB
Vasco B's update10 Nov 2025, 09:56
Reviewer Update
Not EVEN non functional AI and robots will deal with customers.
Discovery Insure's replyOfficial
10 Nov 2025, 10:12Good day Vasco
Thank you for bringing this to our attention and please accept our sincerest apologies for the issues you're experiencing. You can also submit a claim by sending all the claim details to ***. However, if you'd like to DM us what it is you're claiming for, we can get an agent, handling those specific claims, to contact you and assist with logging it.
Regards
Discovery Insure
Thank you for bringing this to our attention and please accept our sincerest apologies for the issues you're experiencing. You can also submit a claim by sending all the claim details to ***. However, if you'd like to DM us what it is you're claiming for, we can get an agent, handling those specific claims, to contact you and assist with logging it.
Regards
Discovery Insure
Discovery Insure's reply10 Nov 2025, 10:12
Official
Good day Vasco
Thank you for bringing this to our attention and please accept our sincerest apologies for the issues you're experiencing. You can also submit a claim by sending all the claim details to ***. However, if you'd like to DM us what it is you're claiming for, we can get an agent, handling those specific claims, to contact you and assist with logging it.
Regards
Discovery Insure
Thank you for bringing this to our attention and please accept our sincerest apologies for the issues you're experiencing. You can also submit a claim by sending all the claim details to ***. However, if you'd like to DM us what it is you're claiming for, we can get an agent, handling those specific claims, to contact you and assist with logging it.
Regards
Discovery Insure