Not even the CEO cares a ray's are about clients

Long story short: discovery lost my car after towing it. When they found it 2 weeks later they blamed me for using the tow company they sent and demanded me to pay. 2 weeks later they admit it was an error. 3 weeks later I miss long planned holiday because the car is still not fixed after all of this. 2 weeks later they say I must drive from Jhb to Witbank to pick up my car. 4 days later they admit they are liable to deliver and arrange after I insisted. Now my gearbox is broken, the hands free kit is broken, the car has 2 new dents, an old tyre was put on(the rest I replaced 2000 km ago!) and all of my personal belongings are still in Witbank. Yes now they say I must go to Witbank to collect my belongings and then it is my responsibility to make sure that everything gets fixed. <br> <br> I've sent this to their CEO months ago and not even he is interested in explaining to me why they are so utterly disinterested in solving client problems that they caused. <br> <br> 50% back at BP is really cool until you have to sit for months to sort out claims then I'd rather pay full price.