Not correcting a 3 month old query

<p>My Vitalitydrive points for the Discovery Insure driving courses expired 3 months earlier than it should have, at the end of November 2016. This was 100 points per month that I missed out on for 3 months now. I enquired about this in November 2016 when I noticed this issue. I was told that they would investigate. An investigation was done and feedback was given that I would be credited the 100 points I missed out on in December 2016 during January 2016. </p> <p> </p> <p>I made an enquiry (with no clear answers given to me) about this again last week before the Vitalitydrive points/rewards were paid out for January 2016 and again, the Discovery Insure driving courses reflected 0 points on the dashboard. So not only was I not credited 100 points for December 2016, but I was ****** of 100 points for January 2017 as well.</p> <p> </p> <p>This lack of closure on a 3 month old query leaves me extremely dissatisfied and I am considering leaving Discovery Insure as a result of it.</p>