Not an insurance carrier to use

Took out new car insurance policy little over a month ago. Had terrible service. Found out yesterday that agent that sold me policy has resigned and no one has replaced him. Have been trying to reach him from day one both via cell phones and landline without success. Branch doesn’t even answer phone, so as of now I don’t have anyone to take care of me to help with any queries.Tag device fitted to the car does not work and daily trips are not registered so I’m losing out on money. I feel that this company is a **** as they only explain benefits once policy is signed. They advertise you get upto R800 fuel spend back monthly. What they don’t tell you is that to get that amount back you have to also buy a building or home contents policy as well. Not impressed and am in the process of cancelling discovery and finding another insurance carrier. Would advise potential people wanting to use them to be very cautious. I’ll stay well clear.