ML
Melissa L
1 reviews | Active since Oct 2017
28 Sept 2020, 09:27
Nosipho Madondo deserves a raise!
I have spent a good few hours trying to get my Tiger Wheel & Tyre multipoint check allocated to my profile. This has been ongoing since 09 September. I have mailed more than 3 times and called twice with the same request and each time I get shunted around. I called on Friday, 25 September and was helped by Nosipho Madondo. She resolved my issue immediately without any hassles. Thank you for giving a dam about your customers Nosipho. Your colleagues can learn from you about what customer service really is and how to go the extra mile!
Helpful (0)
Replies (1)0
Replies (1)Discovery Insure's replyOfficial
28 Sept 2020, 10:42Good day Melissa Lotter
Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience pleasant at all times.
Regards
Discovery Insure
Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience pleasant at all times.
Regards
Discovery Insure
Discovery Insure's reply28 Sept 2020, 10:42
Official
Good day Melissa Lotter
Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience pleasant at all times.
Regards
Discovery Insure
Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience pleasant at all times.
Regards
Discovery Insure
