1 reviews | Active since Jul 2011
Non responsive!
<p>Discovery Insure sent an external service provider to replace my car windscreen. This whole process was problematic.</p> <p>1. I was not told when selecting a date and time that I would not be able to drive me car for 5 hours after fitting.</p> <p>2. The attitude/communication s**** of the technicians from Grandmark Autoboys was poor.</p> <p>3. The technicians stole a large metal light fitting out of the complex parking garage. Fortunately they were seen by my employee and when phoned and confronted they admitted their crime and returned it.</p> <p>4. I know this is post the fact but my air vents don’t seem to be operating with the same strength.</p> <p>Since this happened I have tried to communicate with Discovery Insure on multiple occasions through multiple channels; I rep**** to emails, using the website. I even contacted Discovery Health (who are very pro-active and helpful) to intervene, but this too proved fruitless.</p> <p>I am annoyed that they refuse to engage with me on my issues and choose rather to flatly ignore me.</p>
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We have referred this query to our claims team, we will investigate and provide feedback once done.
Regards,
Sakhe
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We have referred this query to our claims team, we will investigate and provide feedback once done.
Regards,
Sakhe
Discovery Insure
