AG
AMELDA G

1 reviews | Active since Nov 2012

27 Nov 2024, 07:52

Non existing service

I have sent Discovery everything they requested regarding my claim. Police case number, police report, photos to prove ownership as far possible. Yet, my claim is on hold until I allow more strangers in my home to take inventory to validate my claim. How is this going to validate anything. The inventory should have been taken on inception of my policy. So my privacy must be violated further, to please them. It is already traumatic enough to go through this whole break in. Nowhere in my policy is this a requirement, so why don't they just decline my claim and be done with it. But no, I am being held ransom with this inventory issue now, and a date limit on top of it. Oh and then I'm sent a reasonable request letter. I have done everything they request in the letter, so I fail to understand. What a **** this insurance companies are!!

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Replies (1)
Discovery Insure
Discovery Insure's reply27 Nov 2024, 09:10
Official
Dear Amelda
  
Thank you for bringing your concerns to our attention.
  
Our apologies for any inconvenience experienced in dealing with us recently.

Our team will get in touch with you to address your concerns.
  
Regards
Discovery Insure